Frequently asked questions

  • What are the payment options?

    Hat Atelier accepts all major credit cards and uses Paypal to safely purchase online. Pay anywhere, anytime on any device with safer, flexible, convenient and protected payments. For more information, please visit

  • How can I ask the tutor a question about the course content?

    When you have enrolled in a course you will have direct access to email the tutor. You are welcome to ask any course specific questions that will happily be answered for you.

  • What are the system requirements to view Hat Atelier courses?

    Desktop: Chrome Firefox Safari Microsoft Edge Mobile: iOS Safari: 11 and up Chrome Samsung Internet Note that we do not support Internet Explorer.

  • How do I watch a course I have purchased?

    To watch a purchased course, click on 'My Dashboard' along the top navigation bar. You can then click on the course you would like to view. Hat Atelier courses are conveniently separated into chapters for ease of navigation which allows you to watch from the beginning or select particular chapters to view.

  • How do I convert metric to imperial measurements?

    You can easily convert measurements via this website

  • How do I contact Hat Atelier?

    Please send us an email via the contact page and we will reply to you asap.